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Ambulance Information
Each Australian state has a different policy regarding the use of Ambulance services. This creates a problem if you are spending any time outside your own state (your principal place of residence) OR if you've sold up, no longer have a principal place of residence, and are travelling around. Our research has found that individual situations are assessed on merit. However, please read the information provided by each State service. No Boundaries is continuing research into these anomalies for the benefit of all travellers and will update as new information is received. Even though we endeavour to provide the best information, No Boundaries can not be held responsible for misinformation - we provide what is sent to us by each State service for this page. We advise you check with your local Ambulance Service, and Healthcare Fund (get it in writing!) and establish what cover is required for your own needs and situation.
The following information is as received to date.
Victoria
"If you
require emergency road transport, the base cost is $735.00. If the Air
Ambulance (including the helicopter) is necessary for an emergency, the total
cost can be as high as $12,000.00*
If you are a member of Ambulance Victoria, you are
covered for -:
All emergency Ambulance
transport
All MICA (Mobile Intensive
Care Ambulance) attendance and treatment
All Air Ambulance transport
All non-emergency Ambulance
transport*
From
hospital to home and home to hospital
From hospital or home to treatment facilities and return
All Ambulance transport and
treatment services provided by interstate services
For more information www.ambulance.vic.gov.au
*Additional costs may apply and costs may vary between metropolitan and rural Victoria.
Western Australia
It's important to remember that the cost of ambulance services is not covered by Medicare. Nor will you be reimbursed if you hold a Healthcare, Pharmaceutical or Pensioner Benefit card. However St John does offer a 50% discount on ambulance transport bills for pensioners.
Queensland residents
travelling interstate
If you can demonstrate that
your principal place of residence is still in Queensland (i.e. Drivers
Licence) you will be covered. If you no longer have a principal place of
residence in Queensland or have taken up residence in another State or
Territory then you cease to be a Queensland resident and will not be covered.
Full Time Students
studying interstate
Full time students under the age
of 25 years, whose parents are Queensland residents, are covered by the
Community Care Ambulance Cover.
Part-time students living
interstate are not covered.
Queenslanders injured in
another needing ambulance transport back to Queensland
Queensland Ambulance Service
will not automatically cover interstate transfers (repatriation) back to
Queensland on convalescence or compassionate grounds, but will be based on
urgent / medical grounds.
Interstate transfers must be
authorised by a medical practitioner to be eligible and will only be
facilitated where the ongoing care of a patient would be compromised if they
were not returned to Queensland.
Any Queenslander requiring
repatriation should confirm entitlements with Queensland Ambulance Service
before arranging transport on
07 32150415
Visitors to
Queensland
Community Ambulance Cover only
applies to people whose principal place of residence is in Queensland.
If a visitor from another state or overseas requires ambulance services whilst in
Queensland they will be charged for those services. The QAS recommends
that interstate visitors should contact their own State or Territory ambulance
service, or a health fund, to enquire about options for coverage in
Queensland. International visitors should arrange travel insurance.
Queensland
residents who receive an interstate account for ambulance service
QAS will
arrange payment; you will need to forward the account plus proof of residency
such as:
Photographic identification which includes the address of you current place of residence; and/or
Current statement from bank or financial institution showing the address of your current principal place of residence, the name of the institution and the date; and/or
A Queensland Seniors Card showing the name, number and address recorded with the Department of Families; and/or
A statutory declaration, which declares the full address of their current principal of residence
To:
Director
Community Service Unit
Queensland
Ambulance Service
GPO Box 1425
Brisbane Qld
4001
Further details
on the Community Ambulance Cover is available at www.ambulance.qld.gov.au
or by telephoning the QAS Community Ambulance Cover hotline 1300 369 003
New South
Wales
Ambulance
transport fees for road, fixed wing and helicopter services are all charged an
emergency call out fee of $222.00 and then a per kilometre rate of $2.01.
Exemptions from ambulance fees include pensioners, health care card holders
and veterans. For more information visit
www.ambulance.nsw.gov.au and
click on "Ambulance Fees" menu.
To arrange ambulance cover, you
will need to contact a registered private health fund of your choice.
Costs and inclusions differ from fund to fund. Some funds also offer
"ambulance only" insurance. Medicare does not cover ambulance fees.
When paying your invoice by
mail, post the payment section with your cheque or money order made payable to
the Ambulance Service of NSW or complete the payment section of your invoice
with your credit card details (Amex, Diners Club, Mastercard and Visa are
accepted).
For account enquiries, please call 131816 during normal business hours and have your savings, cheque or credit card details ready.
A simple fact sheet (PDF) has
been developed to answer frequently asked questions. This fact sheet
also includes information on interstate cover and reciprocal arrangements.
For more information
www.ambulance.nsw.gov.au/docs/releases/2008/080305interstatefees.pdf
Australian
Capital Territory
As a Department of the Emergency
Services Bureau, the
ACT Ambulance Service (ACTAS) is a progressive
organisation, with responsibility to provide pre-hospital emergency and
non-emergency care and transport to the people of the Australian Capital
Territory, and its immediate surrounds. ACTAS is an Intensive Care Paramedical
Service, thus offering the highest level of pre-hospital emergency care to the
community. All ACT Ambulance units are crewed by at least one Intensive Care
Paramedic. ACTAS also crews and provides an areomedical rescue and retrieval
helicopter service (Snowy Hydro SouthCare) from the ACT to the local and SE
NSW region.
As
with many other states and territories the ACT does not provide free ambulance
services and the cost is recovered on a user-pays basis. Example of the cost
of Ambulance transport within the ACT are:
Emergency or Non-Emergency - $214.00 incl. first 16km then $7.00 per km
thereafter
Routine - $164.00 incl. First 16km then $4.00
thereafter
If
you are a resident of the ACT either permanent or temporary you are eligible
to subscribe to the ACT Ambulance Subscription Fund. The cost of subscription
to the ACT Ambulance Service Fund is:
$27.00 for a Single
Although
the subscription is administered by NIB Health Funds, this is a specific
subscription service for the ACT, and differs from regular NIB cover:
ACT
Ambulance cover for resident members are covered for :
All Emergency Ambulance
Transport
All Non-Emergency Ambulance Transport
All Areomedical Transport
All Ambulance Transport provided by Interstate Services
A further question was posed to
ACTAS -
"Are travellers who are
members of a service in another state eligible/covered under any reciprocal
service agreement?"
The reply is quoted.
"
All
enquiries should be directed to the Ambulance Finance Section on 02 6207 9980
or 02 6207 9990.
South Australia
Ambulance transport in South Australia (SA) works on a user-pay’s system.
‘The fee for an ambulance service is payable by the patient transported to, or from a hospital, surgery or other place whether or not he or she consented to the provision of the service’
The cost for an emergency ambulance is around $600.00 depending on the priority at time of dispatch.
Ambulance Cover is intended for permanent residents within SA. Non-SA residents should contact either their private health fund or own State or Territory ambulance service, to check the level of cover they have prior to travelling. International visitors should arrange the necessary travel insurance.
South Australian Ambulance Cover members are covered for:
For additional information on our terms and conditions, and on subscription prices for Ambulance Cover and our other products, please refer to our website www.saambulance.com.au
Tasmania and Northern Territory have failed to
respond to our request for info More to be
posted as we receive it
Updated 04/05/2008
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